Privacy Policy

Who We Are

This website is operated by A1 Chauffeur Services, a privately-owned chauffeur transportation company providing airport transfers, corporate travel, and event transportation throughout Southern California.

For any question about this policy or about your personal data, you can reach us directly using the details in the Contact section below.

Data We Collect

To prepare quotes and manage bookings, A1 Chauffeur Services collects the following personal data through our reservation form and contact channels:

• Full name and company name (if applicable)
• Email address and phone number
• Pickup and drop-off locations
• Trip details — date, time, passenger count, and luggage requirements
• Flight information, when provided, for airport meet-and-greet service
• Preferred payment method (bank transfer, credit card, or cash on board)

How We Use It

The personal data we collect is used strictly for the following purposes:

• Preparing quotes and confirming reservations
• Coordinating your chauffeur, vehicle, and flight tracking
• Responding to enquiries submitted through our forms or by phone
• Maintaining client records and improving our service quality

Basis for Processing

We process your data based on the consent you give when submitting a booking or contact request, and on the need to perform the transportation service you have requested.

You may withdraw consent at any time by contacting us by phone or email; this will not affect any journey already confirmed.

How Long We Keep It

Client and booking data is retained for a maximum of 3 years from your last completed ride or last contact with us.

Billing records are retained for as long as required under applicable federal and California tax and accounting requirements.

Your Privacy Rights

Depending on where you reside, you may have the right to:

• Know what personal data we hold about you and request a copy
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt out of the sale or sharing of personal data — A1 Chauffeur Services does not sell client data to third parties
• Be free from discrimination for exercising any of these rights

To exercise any of these rights, contact us using the details below. California residents may also lodge a complaint with the California Attorney General's office at oag.ca.gov.

Cookies

Our website uses cookies to keep the booking form working smoothly and to understand how visitors use our site. You can accept, decline, or customize cookie categories at any time from the cookie banner.

• Essential cookies — required for the site and booking form to function
• Analytics cookies — help us understand how the site is used, so we can improve it
• Marketing cookies — used to measure the performance of our advertising

You can also disable cookies through your browser settings, though some features of the site may not work as intended.

Data Security

We use reasonable technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or loss. Our website uses HTTPS encryption to secure all data submitted through our forms.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any update will be posted on this page with a revised effective date, so we encourage you to check back periodically.

Contact Us

For any question about this policy or your personal data, reach out to us directly: